Contact & support
Clear guidance for your next step.
Ask about a product, an existing order or a clinic enquiry. Share the relevant details and the RK Derma Care team will help you identify the right next action.
Direct contact
+92 326 5035834
Available through WhatsApp for product and order enquiries.
Emailinfo@rkdermacare.com
Send an enquiry
Tell us what you need help with.
Include the product name, order reference or treatment stage when relevant. Do not send sensitive medical records through this general enquiry form.
Before you send
- 01For order help, include your order reference.
- 02For product guidance, describe your concern and current routine.
- 03Prescription decisions remain with your registered prescriber.
Product discovery
Prefer to explore first?
Browse the live collection or use the routine quiz to narrow products by concern.
Common questions
Useful answers before you contact us.
WhatsApp is the most direct contact option. Send your question with the relevant product or order details so the team can respond accurately.
No. We can explain RK Derma Care products and general routines, but we cannot diagnose, prescribe or replace advice from your dermatologist or physician.
Current delivery options appear at checkout. The Refund & Returns Policy explains return eligibility, exclusions and how to begin a request.
Yes. Choose the clinic or wholesale option in the enquiry form and include your practice details and the products you are interested in.